POS, DPA, HELOC, LO Productivity Tools; Webinars; STRATMOR on M&A; MISMO's Compliance Dataset
Lender and Broker Products, Services, and Software
Most lenders are still catching up on tech. Here’s your chance to get ahead. In this report, Plaid and National Mortgage News asked 128 lenders how they’re handling today’s pressures. Most still rely on manual processes, and only 15 percent have optimized their tech strategy. Read the report to see what it takes to streamline verifications with single-source validation, speed up the origination process with real-time data, and stop fraud sooner without overhauling your stack. See where you stand… and how to get ahead.
“Help Shape the Future of Quality Management! Join ACES Quality Management in Park City, Utah, from May 16–18, 2027, for our annual user conference, ACES ENGAGE. This three-day event gives attendees a first look at how evolving strategies and cutting-edge technologies are shaping quality management. You'll connect with fellow quality professionals and attend sessions featuring top compliance experts and industry leaders from MBA and Fannie Mae. Equip your team with actionable strategies to strengthen your quality management program and make a greater impact across your organization. Register now to secure early bird pricing! The first 10 registrants will also enjoy a complimentary networking experience at the scenic Utah Olympic Park. Secure your place today!
The future of mortgage servicing is predictive, helping anticipate borrower needs and drive better, faster outcomes. IllumineX™, LoanCare’s new intelligence-to-action platform, leverages advanced AI, machine learning, and LoanCare’s decades of experience to better understand borrower behavior, identify who to engage, when to engage them, which channels to use, and orchestrate individualized engagement journeys. The goal is simple: reach the right borrowers in a highly relevant way to improve delinquency cure rates and retention rates. Analyses that once took weeks or months now happen in minutes and are built to meet industry governance and compliance standards. Learn how LoanCare is redefining what’s possible in servicing.
“Business Purpose Lending Isn't Conventional. Why Use Conventional Lending Technology? DSCR. Fix & Flip. Bridge. Ground-Up Construction. Multifamily. Business Purpose Lending demands technology built for complex credit policies, multiple capital sources, and constantly changing investor guidelines. LoanPASS is helping leading BPL lenders modernize how they price, qualify, underwrite, and scale their lending operations. Our configurable PPE and rules-based AUS bring investor eligibility, loan pricing, and automated underwriting together in one lender-controlled decisioning platform, reducing manual processes while improving speed, consistency, and transparency. LoanPASS supported clients represent over $60 billion in annual lending volume. Discover why leading BPL lenders are choosing LoanPASS. Schedule your private demonstration at LoanPASS.io.”
Relay races are won or lost in the handoff, when one runner has to get the baton safely into the next runner's hands. Too often, loan officers make every mortgage handoff themselves, losing hours to repetitive file work instead of spending time with borrowers. nCino's new Loan Officer Productivity Suite takes those handoffs off their plate, carrying loans flawlessly from initial inquiry to clear to close. Qualification determinations can be made up front, not at underwriting. Pre-approvals and disclosures go out automatically. Underwriting findings become clear next steps. Conversational AI answers loan officers' pipeline, loan file, and GSE guideline questions and handles routine follow-ups on the LO’s behalf. Loan officers can even connect their own AI agents directly to nCino Mortgage, cutting out screen-switching. That's a lot of baton passing without breaking stride. Push loans to the finish line with nCino Mortgage.
Every day, contacts in your database hit equity thresholds, enter refinance windows, or start showing signs they're ready to buy. But there isn't enough time for you to engage them all without cutting corners and sacrificing the personalization each borrower deserves. Total Expert’s AI Scenario Assistant closes the gap between signal and action by automatically creating branded, personalized, fully priced scenarios for you to refine and deliver. Now, instead of spending your time reviewing each borrower's situation, pulling current pricing, and assembling a comparison, you can focus on working high-potential opportunities and engaging customers in more meaningful conversations about their mortgage needs and the options that will deliver the best possible outcome. Learn more about AI Scenario Assistant.
The Sandwich Generation: Homeowners 40- to 60-year-old who are 75 percent financially strained, 48 percent caring for kids and parents, and 59 percent cutting back on retirement. Figure releasing new data from 500K+ Figure HELOC applications that reveal emerging trends among this growing segment: They carry the heaviest debt obligations in the nation; Yet, they’ve got great credit and financial track records; They’re taking intentional action with their home equity to consolidate debt, build for their next chapter, and solve for the growing needs of today’s modern families. See how you can be part of the solution in helping this generation not just keep their financial dominoes standing, but win. Read the full report for data deep dives, trends, and real borrower stories. Reach out to partners@figure.com to learn more.
“Compliance isn't just a requirement; it's the foundation of strong servicing performance. At Servbank, we firmly believe trust is built on accountability. Our compliance framework is built on three lines of defense: Business Unit Risk Management & Quality Assurance, Compliance Testing & Monitoring, and Internal Audit. This layered approach helps protect our clients, mitigate risk, and drive operational excellence through accountability, transparency, and independent oversight. That's how we help our clients move forward with confidence AND security. See how Servbank can help you manage risk with confidence.”
“Let’s talk turkey. Are you leaving money on the table? FHA’s FY 2025 Annual Report shows 17.74 percent of FHA purchase loans used government-sourced DPA. Is your production keeping up? Don't leave opportunities on the table this Thanksgiving. Click n’ Close brings more to the table with our proprietary SmartBuy™ DPA programs, a broad product mix, flexible delivery, and Tier 1 Ginnie Mae servicing with 100 percent retention. Near miss on a bond or state agency loan? We've got you covered. Let us help you get that loan handled and purchased! More opportunities. More revenue. Let's talk! Contact Kim Schenck.”
“The lenders that create lasting competitive advantage won't simply buy AI, they'll own the intelligence that powers their business. That's why we built the JazzX AI Platform. While others are buying AI tools, forward-thinking lenders are building intelligence assets that learn from every loan, evolve with the business, and become more valuable over time. JazzX helps lenders build a governed system of intelligence above their existing LOS and enterprise systems - giving them the ability to create and extend their own AI assistants, agents, workflows, policy logic, and reasoners around the way they already operate. Ready to own your technology and own the future of mortgage lending? Schedule a call with our team to learn about the JazzX platform.”
When I speak to the best loan officers, they’ve figured out how to minimize time chasing down documents, and more time growing and moving their pipeline. When a POS creates friction (incomplete applications, stalled disclosures, and missing documents) it costs you revenue. The Maxwell Point of Sale, removes that friction. Lenders on the Maxwell POS experience 90 percent application submission rates, and an average clear-to-close under 18 days. More meaningfully, LO officers on Maxwell close 20 percent more loans a month. Over 300 lenders and financial institutions have already made the switch. See what's possible at himaxwell.com.
The next Chrisman Demo Day is November 19 and is a free perk for all Chrisman Marketplace members. If you're a technology or service provider and haven't joined the Marketplace yet, reach out to Chloe Murray at info@chrismancommentary.com to learn more.
The Chrisman Marketplace is a centralized hub for vendors and service providers across the industry to be viewed by lenders in a very cost-effective manner. We’re adding new providers daily, so check back often to see what’s new. To reserve your place or learn more, contact us at info@chrismancommentary.com.
Webinars Fast Approaching
Advisory Angle is today at 11AM PT. Presented by STRATMOR Group, STRATMOR Senior Partner Garth Graham and Managing Director Coby Hakalir take a nonpartisan look at the intersection of policy, housing, and mortgage banking. From the relationship between monetary policy and interest rates to housing supply, affordability, and local decisions that influence what gets built and where, the conversation explores the forces mortgage leaders should watch as they plan for 2027. Rather than focusing on political winners and losers, the discussion asks what the changing political and policy landscape could mean for the mortgage business and where industry leaders can make a difference.
2 p.m. Sales Espresso LIVE at Falcon: Would You Bet Your Next Commission Check on That Advice? Sales advice is everywhere. Proof that it works for your business? That takes more than a confident speaker or a catchy social post. Join Skip Willcox, CMB, AMP, founder of Kairos Sales Group, for a live, 15-minute Sales Espresso at Falcon, Wednesday, Nov 4 at 2pm ET. Learn a practical way to evaluate sales advice, test an idea before going all in, and measure whether it earns more conversations, appointments, and business. Leave with a simple plan for putting your next great idea to the test.
Join the Minnesota Mortgage Association’s panel of builders, a loan officer, and a realtor, on November 4 at 9:30 AM – 11:30 AM, as they lay the foundation for success in the builder channel, sharing insights, terminology, and strategies for Loan Officers to break into the builder business.
Mortgage Matters is tomorrow at 11AM PT. Presented by Lenders One, Matt Von Fossen never disappoints!
Join Pennymac on Thursday, November 5th, at 10:00 AM PT for a webinar to gain insights on Closed-End Second’s key guidelines, eligibility and features, how fixed-rate second liens let clients access equity for debt payoff, renovations and other major expenses while keeping their low first-mortgage rate, and more.
MBA Homebase, MBA's new program for loan officers, holds its first growth coaching call Thursday, November 5, from noon to 1 p.m. ET. Dale Vermillion, CEO of Mortgage Champions, is the guest coach, alongside MBA Chairman Owen Lee, and Dave Savage facilitates. Dale will cover how to help borrowers decide whether to buy now or wait, how to find the equity and debt conversations already sitting in your database, and the daily habits behind winning by noon. The call is complimentary for loan officers. Register here.
Loan Vision offers up, “When the Going Gets Tough, the Tough Get Going” on Thursday, November 10, at 1PM ET. “Rates aren’t coming down. Lenders aren’t waiting. Are they heading to sharper products, better service, leaner costs, or all of the above? Join Loan Vision’s Brian Friedman, Robbie Chrisman, and Rob Chrisman in discussing what they’re seeing lenders and clients do in this environment to help head into 2027.
STRATMOR on Mergers
One common misconception about working with a transaction advisor is that it means settling for a lower offer. That simply isn’t the case. Working with an advisor knowledgeable in the space helps ensure you receive a fair and competitive offer. STRATMOR Group works with many of the industry's leading banks, independent mortgage companies, lenders, brokers, private equity firms, and strategic capital sources. But bigger doesn’t always mean better. The right partner may be a smaller firm that shares your culture or brings something new to the table. And selling may not even be your best option. STRATMOR’s business model, cultural and financial assessment process can help you evaluate your choices and determine the best path forward.
In “Succession Planning Assessment: The 10 Questions Every Mortgage Owner Must Answer,” STRATMOR Principal Amanda Gibson explores the important questions every owner should consider before making a move. Selling a business you’ve built is a big decision. Start with a confidential conversation with Amanda.
Mortgage Compliance Dataset: From Development to Implementation
MISMO President Brian Vieaux weighed in on the Mortgage Compliance Dataset. “The MISMO Mortgage Compliance Dataset is a standardized electronic loan data file designed to support mortgage origination compliance examinations. It gives lenders, regulators, and compliance technology providers a consistent structure for exchanging and testing loan-level information.
“Regulators from California and Iowa have now publicly outlined plans to use MCD in their mortgage examination processes. Examination requests can vary by state in format, terminology, and data requirements. Even when regulators are asking substantially similar questions, lenders may need to interpret each request separately, create a new extract, map fields, validate the information and resolve exceptions. MCD replaces much of that custom work with a repeatable data standard.
“California’s Department of Financial Protection and Innovation plans to assess lender and LOS readiness in 2027 and conduct an MCD-based pilot examination by the end of the first quarter. Iowa has added Information Request 5002 to Mortgage Banker examinations initiated after November 1, 2026. That request directs lenders to provide electronic transaction data in MCD format for all loans originated during the review period.
“This is no longer a future use case. Regulatory implementation has begun. The larger MCD story is what happens when standardized examination data is adopted at scale. MCD does not reduce a lender’s compliance responsibilities or eliminate examinations. It reduces the avoidable work surrounding those responsibilities: interpreting unique requests, building custom extracts, remapping fields, reconciling inconsistencies, and correcting formatting problems.
“Lenders should also begin discussing MCD directly with their state regulators. Ask about Information Request 5002, pilot opportunities, and implementation expectations. California and Iowa are moving. Others will follow. The industry spent years building the standard. Now lenders and their technology partners need to be ready.” (Read the full article here.) #VieauxPoint
Capital Markets
Treasuries continued their rally yesterday as a sharp decline in oil prices, driven by optimism around a potential U.S.-Iran diplomatic breakthrough, and continued weakness in high-beta equities fueled safe-haven demand and pushed yields lower, particularly at the long end of the yield curve. This renewed flight-to-quality demand for Treasuries has pushed the 10-year yield below 5 percent and provided some relief to mortgage-backed securities. However, wider primary/secondary spreads limited the benefit to borrowers, with lenders retaining much of the improvement rather than passing it through to mortgage rates.
Data yesterday saw manufacturing remain resilient in October, with the ISM index rising, signaling stronger expansion despite ongoing input-cost pressures, while the final S&P Global PMI was revised down slightly. In contrast, September construction spending fell 1.9 percent month-over-month and 2.7 percent year-over-year, driven largely by a slump in residential investment as elevated financing costs continued to weigh on housing activity. Investors stayed cautious ahead of the midterm elections and Treasury refunding announcement, which projected $618 billion in borrowing for October–December and $800 billion for January–March 2027. While the announcement modestly reduced projected Q4 borrowing, underlying financing needs increased by $24 billion, with $800 billion projected for Q1 2027, putting greater focus on future issuance composition and its potential impact on longer-term yields and mortgage markets.
It’s election day today, and it’s shaping up as a referendum on the Trump administration, with cost-of-living pressures, fuel prices and AI-related economic concerns dominating voter sentiment. For mortgage markets, the outcome could influence Treasury yields through expectations around fiscal policy, government spending, deficits, and the likelihood of legislative gridlock. A divided government could limit major policy changes and potentially provide some stability for rates, while a broader Republican hold could raise questions about additional fiscal stimulus and deficit-financed spending, potentially putting upward pressure on Treasury yields. Conversely, a Democratic House could introduce greater policy uncertainty and episodic volatility as markets assess the implications for the administration's agenda. However, the election's impact on mortgage rates will likely be secondary to inflation, Treasury market sentiment, and the Fed's December policy decision; any short-term rate relief will depend more on a sustained decline in Treasury yields than on the election outcome itself.
The markets are watching the price of oil dropping $10 per barrel, which is bound to help… lots of things. Today’s economic calendar kicks off later this morning with September Business Inventories, which will be followed by September JOLTS - Job Openings, and September Factory Orders. In addition to economic data, there is election uncertainty, technology earnings, and geopolitical risks all poised to drive further volatility. With Treasury strength yet to translate into meaningful mortgage-market improvement, we begin the day with Agency MBS prices little changed from Monday’s close, the 2-year yielding 4.61, and the 10-year yielding 4.92 after closing yesterday at 4.90 percent.